ResumeWork Profiles
JoveoBengaluru, India
Product Manager April 2024 - Present
Product Management
PayUPune, India
Product Manager April 2023 - April 2024
Product Management
- Spearheaded the implementation of a new pricing module for PayU, ensuring compliance and guarding against 3 Lakh revenue leakages monthly; slashed pricing input time by 90% through templates and 60% for custom pricing configurations
- Saved 1.5Cr INR from 3 annual renewals of CRM via product and engineering interventions for optimisation of storage and licences
-Architected a digital lifecycle management framework for merchants, amalgamating insights from digital onboarding; harnessed granular data to power targeted drip campaigns via SFMC, resulting in a 20% revenue increase through upselling opportunities
- Implemented a robust banking operations module to automate Purchase Order Requests (PORs) for banks and PayU, resulting in a remarkable 40% increase in user efficiency and cost savings
- Implemented the Merchant Data Mart on Redshift, a central repository for merchant GMV, product interest, and risk approval data, leading to a 6-hour decrease in turnaround time for business teams
- Deployed a sophisticated weekly reporting module, that streamlined data dissemination to 80+ Key Account Managers, revolutionising internal communication and achieving a 30% reduction in response time within a month
- Envisaged a Startup aggregator platform for investors and startups, providing key insights of a startup using payment & customer data
PayU Payment Pvt LtdBengaluru, India
Associate Product Manager August 2021 - March 2023
Product Management
* Engineered a robust UTM campaign tagging framework for sales teams, currently in use by 13 teams to track and optimise 40 campaigns, resulting in a 20% increase in lead conversion rates
* Devised an Exceptional document approval feature during covid-19, thereby increasing activation of 4900+ merchants
* Orchestrated seamless migration of 15K enterprise merchants to new CRM, developing essential onboarding and farming modules; boosted
user adoption rates by an impressive 67%, ensuring successful transition and user engagement
* Engineered and propagated adoption of merchant management modules across KAM, Onboarding, Risk, Analytics, Partnership, and Banking
operations; aligned products with precise business needs and increased operational efficiency by 40%
* Conducted training (on-boarding, refresher, demo, and KT’s) for total 1000+ audience to drive adoption and to gain user insights for
product enhancements
* Conceptualized and built a MVP for a checkout value added service product- Checkout Express
IIT MadrasApr 2021 - Present
Data Science and Programming - B.ScMIT ManipalJul 2016 - Jun 2021
Mechatronics and Automation - B.Tech